Help
1. Quick Start
- Jungle World levels start easy and get more complicated as you go.
- Polar World levels are more challenging from the start.
- Tap the red buttons to spin quadrants on the board.
- Match critters with the icon on top to solve a column.
- Solve all columns to win the level.
- Remember: Think. Spin. Solve.
2. Common Questions
How do I unlock new critters?
- Locked critters are unlocked automatically when you reach certain levels. Go to Critter Gallery to see which critters will be unlocked when
Can I skip a level?
- No. You can't move to the next level until you complete the current active level.
What are Power-Ups?
- Power-ups help you complete levels
- Power-ups will be unlocked as you reach certain levels
- Power-ups reset on every level
Some examples:
- Auto-solve - Solves columns automatically
- Stop Shuffle - Skips the next automatic shuffle
- Activate Buttons - Make disabled quadrants active
- Reveal - Reveals hidden critters in memory levels
3. Purchases
I paid to unlock the game but I didn't get it
Go to Settings → Restore Purchases, under the Quit Level or Help Button
Can I get a refund?
All purchases are handled by Apple. Request refunds through Apple support:
https://reportaproblem.apple.com/
4. Progress Issues
My progress is gone
Game progress is stored on your device. If the app is deleted or the device is reset, progress may be lost.
5. Reset Game
How do I reset my game?
Delete the app and reinstall it.
(This action cannot be undone)
6. What do I do if my game crashes or freezes on my iPhone?
- Close the app and reopen it
- Make sure you are using the latest version of the app
If the problem continues, contact support and include:
- Your device model (e.g. iPhone 8)
- iOS version
- What were you doing when it happened
